Quality and Environmental Policy

Company Policy

The success of Kläger SPC in Hartha depends to a decisive extent on the satisfaction of its customers. This positive relationship is based primarily on high product and service quality, on-time delivery, flexibility, and competitiveness, while also taking environmental aspects and influencing factors into account.

Kläger SPC stands for a continuous process of development and improvement. In order to drive forward this philosophy of ongoing enhancement, we regularly define measurable and motivating targets within the framework of a company-wide communicated vision and through proprietary process KPIs, ensuring long-term business success.

Challenging the status quo critically and fostering an open culture of learning from mistakes in order to experiment with new ideas and concepts is also part of our DNA.

Our Commitment

We develop and manufacture safe, compliant, and high-performing products.
Quality and product safety are our top priorities — they are the foundation of the trust our customers and partners place in us.

Our Mindset

We make decisions based on facts, risks, and long-term responsibility.
We address errors and problems openly and resolve them in a structured and sustainable manner.
Clear responsibilities, qualified employees, as well as cross-functional and cross-group collaboration ensure the quality of our results.

Our Principles

Quality takes priority over cost and deadlines
Product safety is non-negotiable
Customer requirements drive our actions
Decisions are based on data, risks, and our professional expertise
We focus on simple, strong, and efficient solutions

Our Implementation

We ensure quality and product safety throughout the entire product lifecycle through clearly defined processes and a strong product safety culture in which risks are identified early, communicated openly, and consistently controlled.

Systematic risk analyses
Defined testing and approval processes
Full traceability
Structured evaluation of complaints
Continuous improvement based on performance indicators

Environment and Responsibility

We reduce environmental impact, use resources efficiently, and comply with relevant legal requirements.
We continuously improve our environmental performance through concrete actions and measurable objectives.

Leadership and Commitment

Company management is responsible for implementing this policy.
We derive clear objectives from it, review them regularly as part of our management review process, and use the results to continuously improve our performance.

Neusäß, May 2026
signed Kristian Kläger
Managing Director
Kläger SPC GmbH & Co. KG

Extensive Certifications

IATF 16949 Certificate

We always keep the requirements of the IATF 16949 regulations in mind and design our quality competencies and customer services to precisely meet those requirements.The focus of the regulation lies primarily on the continuous improvement of system and process quality, which results in an enhanced product quality. In particular, production processes are examined to prevent errors.

ISO 14001 Certificate

The protection of our environment is probably the most important task that each one of us and, in particular, each company, has to undertake, both today and in the future. Here at Kläger Group, we embrace this challenge and act in compliance with the requirements of the DIN ISO 14001 environmental standard. In addition to the classic goal of using all resources sparingly, this standard sets priorities in the fields of legal conformity and compliance.